Shipping & Return Policy
Shipping Policy
Free Shipping: We offer free standard shipping on all orders over $75 within Canada. For orders under $75, a flat shipping fee of $9.99 will apply.
Shipping Times: Standard shipping typically takes 3-7 business days. Please note that delivery times may vary depending on your location.
Order Processing: Orders are processed within 1-2 business days. You will receive an email notification once your order has shipped, including tracking information.
Return & Exchange Policy
Return Period: If you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund.
Return Conditions: To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. Please note that we do not cover the return shipping cost unless the item is defective or was sent in error.
Return Process: To initiate a return, please contact our customer service team at [Your Contact Email] with your order number and reason for return. Once your return is approved, you will receive instructions on how to return the item.
Refunds: Refunds will be processed within 5-7 business days of receiving the returned item. The refund will be issued to the original method of payment.
